"Once again thank you for your wonderful customer service. I deal in the customer service industry everyday and really appreciate it when I come across a company that does an above average job of customer service. I will give you the best compliment that I know of - I will refer you to others."
- Casey, FL
This pouch fits well and is convenient, but my son and I purchased two leather Curve BlackBerry Pouches each, the swivel
belt on one of his and two of mine already popped right off. I am glad that I didnt lose the Blackberry, but Im pretty sure that these clips are defective.
Belt clip breaks
User: Brad P, Jul 12, 2008
Pros:
Very appealing in looks and seems durable
Cons:
Belt clip breaks
I have to give bberry credit.
The belt clip on the blackberry leather holster for the 8330 is ridiculously weak...in one small location. The first holster I received was broken - the clip is held on by a pin, and the plastic part of the clip where the pin is inserted was snapped off. For a durable holster, the location where the holes are drilled on the clip seem to enable them to easily break off around the pin.
BBerry did a fantastic job of sending out a replacement holster before I even had to return the first one. For that, I give them a huge thumbs-up in customer service. The problem was that the replacement holder lasted a total of 12 minutes...and broke in the EXACT same location on the clip (e.g. right side hole of the clip broke off under the pin head)
I did not do anything out of the ordinary with the holster, just put it on to a skinny belt...and snap. Ill be sending this one back too, and appreciate bberrys support.
Overall, the holster seems very durable. Its just the way theyve drilled the holes on the clip. It seems like a small adjustment could be made to the manufacturing of the clip and all would be well. I love my 8330, but blackberrys quality on this one part of the holster is dismal.
One note to bberry - I wouldnt recommend shipping this holster in a manila envelope. I believe it was abused in the shipping process, and with the manila envelope offering little to no protection, that may have contributed to and/or accelerated the breakage problem.
Weak belt clip
User: James Neumeier, Aug 25, 2008
I have broken the clip twice now. Both times were on the seat belt in my car.
Weak Clip
User: Ben Bradfield, Sep 3, 2008
I too have had the clip on this holster break (in the same spot) after using it for one week.
Clips are defective
User: Julia S, Sep 22, 2008
I work for a large medical group in Washington State. We have used only these case types since we started using the Blackberry devices. I get a request for a replacement at least twice a week because the clips have broken. They need to make a better more durable model.
